Customer Relations Representative - State Farm Agent Team Member
Full Time in Louisville, KY
Responsive recruiter
Benefits
- Gym membership
- Life insurance
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCYWith four years as a State Farm agent and a growing team of four, our agency is rooted in a passion for helping people protect what matters most. I hold a bachelor’s degree from Murray State University and a master’s from Lexington Theological Seminary. I’m also the proud co-founder of His Blessings Box (a local food charity), a YMCA baseball coach, a dedicated Louisville Cardinals fan, and a husband and father of two.
We offer healthcare benefits and a gym membership because we believe in supporting our team both personally and professionally. Our office culture centers around integrity, service, and doing what’s right—for our customers and for each other. If you're someone who wants to make a difference while building a meaningful career, we’d love to connect.
ROLE DESCRIPTIONAs an Customer Relations Representative - State Farm Agent Team Member for Benjamin Gritton - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
QUALIFICATIONS
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer
Compensation $55,000.00 - $60,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none