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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Olivia Alford

February 4, 2026

5  out of  5
rating by Olivia Alford
"Ben makes the process quick and easy, but also is very patient in helping me to understand each of our policies."
We responded:
"Thank you Olivia! We appreciate trusting us for your insurance needs. Helping our customers understand their insurance is what we do!"
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Kevin Glisson

February 2, 2026

5  out of  5
rating by Kevin Glisson
"Ben at Statefarm is very informative. Helps out any time I call. Really appreciate the way he handles business."
We responded:
"Thank you Kevin! We appreciate trusting us with your insurance needs. "
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neasha newman (krazys karma)

January 27, 2026

5  out of  5
rating by neasha newman (krazys karma)
"This review is for Christy. I had questions about my homeowners insurance as this is the first time I have ever bought a home. I was very confused on what would be paid for if something happened to the home and what would be paid for on the inside. She explained everything to me She also gave me a quote on what it would cost monthly for my car and the home bringing my car insurance down $20 more a month. I just want you to know I appreciate you and everything you did today!"
We responded:
"Christy is the best! We strive to make your home and auto insurance needs simple and affordable! Congratulations on the home purchase."
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Brandon Pizur

January 7, 2026

5  out of  5
rating by Brandon Pizur
"Great people that care about you. Never received a decrease from any insurance company until State Farm. Highly recommend."
We responded:
"Keeping your home and auto insurance needs within your budget while providing great coverage is what we do best. Thanks for your business Brandon!"
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Christian Dospil

January 5, 2026

5  out of  5
rating by Christian Dospil
"Christy was great. She was quick and efficient."
We responded:
"Helping others is what Christy does best. We appreciate your business and trust!"
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Sherry Hutchins

December 29, 2025

5  out of  5
rating by Sherry Hutchins
"Things happen out of our control. Im glad I had State Farm to help guide me through. It hasn't been my best days but I have been taken good care of by Benjaman and Christie and my state farm team. I very much appreciate their kindness and expertise. Benjamin was a big help, he gave my situation alot of thought and presented many good options."
We responded:
"The people we know the best we can help the best! We will always do everything we can to provide solutions to your needs. Thank you. "
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Nora Schimpf

December 23, 2025

5  out of  5
rating by Nora Schimpf
"Very communicative and friendly. I messaged with Christy and got my policy change sorted out by lunch!"
We responded:
"Christy rocks! Keeping things simple and providing great service is what we do best. Thanks for the review. "
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Kevin Hicks

December 17, 2025

5  out of  5
rating by Kevin Hicks
"I’ve had renters and auto insurance with the Gritton State Farm office for several years and have zero complaints with their service, and my rates have only gone down over the years. I just added another vehicle today and as always Christy was a pleasure to deal with and made everything simple and easy. Highly recommend this office if you’re shopping around, you can’t go wrong with them."
We responded:
"Thank you for the review Kevin. Protecting what matters most while making your insurance needs simple is what we do! "
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Travis Maple

November 26, 2025

5  out of  5
rating by Travis Maple
"Great Agency"
We responded:
"We appreciate the 5 star review Travis. Glad we can make your insurance experience hassle free!"
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Beth Day

November 25, 2025

5  out of  5
rating by Beth Day
"Great people with wonderful communication!! And always answers in a timely manner!"
We responded:
"Hi Beth. We appreciate your kind words and 5 start review. Making your auto and home insurance experience simple is our goal. "
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Megan Hayes

November 19, 2025

5  out of  5
rating by Megan Hayes
"Christy got in contact with me about a returned payment fee and she was able to waive that fee and make sure my bank information was updated in the app! And when I asked if she could call me she did so immediately! If I could give more than 5 stars I would!"
We responded:
"We appreciate your 5 star review Megan! Making your auto and home insurance experience a positive one is our specialty! Thank you for your trust. "
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Rachel Smith

November 17, 2025

5  out of  5
rating by Rachel Smith
"Christy has been very attentive and communicative while handling anything we’ve needed!"
We responded:
"We agree the Christy is the best! Thank you for your 5 star review and trust with your insurance needs. "
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Heather Peters

November 14, 2025

5  out of  5
rating by Heather Peters
"I have been nothing but impressed with the service I receive from Ben and his staff. He is always pleasant when I speak with him and has gone out of his way to find policies and services to help me save as much money as possible. He once found a policy to add to my coverage that actually reduced my payment! More coverage and less cost? I’ll take it! He always answers my questions and gets information I need of he doesn’t know the answer. I always wish my insurance was cheaper, but after comparing my cost to other insurance companies, I know I am getting the most coverage for the lowest price. Plus the roadside assistance service is saving me money - I no longer have to pay for AAA every year. And the roadside assistance coverage is great. I locked my keys in my car the other day and the app created the seevice, the service provider called me within 5 minutes and was there in 20 to unlock my car. He was very pleasant and I truly appreciated his timeliness or I would have missed a doctor’s appointment. Overall, I am very pleased with all aspects of my service with Ben Gritton’s office. A+++++!"
We responded:
"That you Heather for your 5 star review. We appreciate your trust!"
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Leeann Payne

November 8, 2025

5  out of  5
rating by Leeann Payne
"Christy was very helpful with my auto insurance and provided excellent customer service. Highly recommend!"
We responded:
"Thank you Leeann. We strive to make your auto and home owner’s insurance process stress free!"
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Kyle Peyton

October 15, 2025

5  out of  5
rating by Kyle Peyton
"Christy is excellent! Fast and easy service. I’d recommend to anyone."
We responded:
"Thanks for your review Kyle! Christy is a true professional. "
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Taylor Bender

October 10, 2025

5  out of  5
rating by Taylor Bender
"Christy is so fast and efficient. Her attention to detail makes every interaction a piece of cake! I couldn’t be happier with my experience or her assistance!"
We responded:
"Thank you Taylor! We appreciate your trust and business!"
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Josh Rice

October 8, 2025

5  out of  5
rating by Josh Rice
"Christy was super helpful!"
We responded:
"Thanks Josh! We appreciate your kind words. Christy is awesome!"
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mickey paul

October 7, 2025

5  out of  5
rating by mickey paul
"Christy promptly added new vehicle insurance and transfer was smooth as silk"
We responded:
"Nice plate! We appreciate your business and always glad to help our customers!"
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Benjamin Smith

October 2, 2025

5  out of  5
rating by Benjamin Smith
"Christy was SO Helpful! I had set up a new renters insurance policy with Gritton Statefarm that did not meet the requirements of my landlord. Christy Was able to Swiftly make the Necessary Updates And recommended additional bundle packages. 10/10 Experience!"
We responded:
"Thank you Benjamin for your kind words and welcome to Louisville!"
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Michael

September 25, 2025

5  out of  5
rating by Michael
"Christy did a fantastic job helping me with my situation with a very excellent result!"
We responded:
"Thank you for your review. We appreciate your business. "
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Jade Brown

September 17, 2025

5  out of  5
rating by Jade Brown
"Thank you so much go Christy! She was proactive in reviewing one of my bills & she caught some areas of cost savings for me & my family. Thank you so much for the excellent service!"
We responded:
"We appreciate the opportunity to earn your business! "
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Tresie Neal

September 4, 2025

5  out of  5
rating by Tresie Neal
"Ben is a nice agent who educates you on the insurance you are interested in. His staff is friendly and provides follow-up on questions and concerns. I appreciate their customer service."
We responded:
"Thank you for trusting us with your insurance needs! We appreciate your business. "
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Team Phoenix

September 2, 2025

5  out of  5
rating by Team Phoenix
"Had to call in to file a claim over my front windshield today. Had the great pleasure of talking to Christy. She helped me figure out everything I need and get on the schedule somewhere to have the windshield replaced no problem but the kindness in her voice and her customer service is unmatched. Super friendly!! You can’t leave your house these days without bumping into someone rude for no reason and Christy was nice enough on the five minute phone call to make up for 100 rude people. Thank you guys for your help. And have a great rest of your day (Mike team Phoenix"
We responded:
"Thank you Mike for your kind words and trust. Christy is that need awesome!!"
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Deanna Brown, MS

August 21, 2025

5  out of  5
rating by Deanna Brown, MS
"Very prompt, friendly and professional. ❤️❤️"
We responded:
"Thank you Deanna! We appreciate trusting us with your insurance needs!"
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Mitchell Sims

August 14, 2025

5  out of  5
rating by Mitchell Sims
"Amazing customer service"
We responded:
"Thank you Mitchell for trusting us with your insurance needs"